Here’s a list of questions that frequently get asked. While a lot of this information can be found throughout our site, we figured you might find it useful to have answers to a lot of commonly asked questions available all on one page.
Which vehicles does TOURIG work on?
TOURIG is authorized to work on the Mercedes-Benz Sprinter as well as the Ford Transit vans.
Does TOURIG provide the vehicle or do we purchase our own?
TOURIG is not currently involved in the purchasing process of the vehicle other than initiating contact with a Mercedes-Benz or Ford sales specialist. TOURIG can provide recommendations for OEM options that will benefit you in the conversion process.
What is your lead time?
Our lead time varies. Email [email protected] for current lead times
How do I get started?
Schedule an Initial Consultation. An Initial Consultation is a 30-45 minute conversation, either in house or over the phone to discuss your wants, needs and desires. We can cover general rough pricing and estimated timeline of your build at this time.
How do I secure a spot on your build calendar?
A $3,000 deposit is required to secure the next available slot on TOURIG’s build calendar.
Please note: Security deposits are fully refundable from the date of payment up until 30 days prior to the project’s targeted start date. If a cancelation is prompted by the customer within the 30 days leading up to the targeted start date, TOURIG will be responsible for submitting a refund of 50% of the original paid deposit amount. If an alteration is prompted by TOURIG that delays the targeted start date by 30 days or more, the customer may request a 100% refund of the original paid deposit amount. Any alterations to the original target start date prompted by TOURIG that creates a delay less than 30 days but generates a cancelation by the customer will be paid at 50% of the original paid deposit amount.
How long does the conversion take?
Can I bring my own parts for TOURIG to install?
How does the design process work to build a rig that fits our unique needs?
Does TOURIG have set floorplan options or can I design my own layout?
Do you offer financing?
What is your warranty policy?
TOURIG has a 3-year limited Rock Solid Guarantee.
Do you offer financing?
How long has TOURIG been in business?
TOURIG came to fruition in the fall of 2015. We started as a two man operation in a small garage in Nederland, CO and have grown to a 20+ person operation in Golden, CO.
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