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Here’s a list of questions that frequently get asked. While a lot of this information can be found throughout our site, we figured you might find it useful to have answers to a lot of commonly asked questions available all on one page.
Which vehicles does TOURIG work on?
TOURIG is authorized to work on the Mercedes-Benz Sprinter as well as the Ford Transit vans.
How much does a TOURIG cost?
A TOURIG vehicle (vehicle and build) starts at $189,000. Price will depend on the vehicle you want and the layout that you choose.
Does TOURIG provide the vehicle or do we purchase our own?
We are a certified Mercedes-Benz dealer and are happy to help you purchase a van. We often have several chassis on lot to choose from.
What is your lead time?
How do I get started?
Schedule an Initial Consultation. An Initial Consultation is a 30-45 minute conversation, either in house or over the phone to discuss your wants, needs and desires. We can cover general rough pricing and estimated timeline of your build at this time.
How do I secure a spot on your build calendar?
A $5,000 deposit is required to secure the next available slot on TOURIG’s build calendar.
Please note: Security deposits are fully refundable for the first 30 days after payment is received. After 30 days, the deposit is 50% refundable.
How long does the conversion take?
Can I bring my own parts for TOURIG to install?
Since the integrity, quality and application of customer-supplied parts cannot be guaranteed, they cannot be included in the build. Nonetheless, TOURIG is always interested in learning about new items and encourages you to bring your ideas to your design consultation as a point of reference.
If you are looking for some upgrades or additional work to be done to your van and you have parts you would like to use, we’d love to help you out. Our sister company, TOURIG Recreation Group (TRG), offers installation work on Sprinter and Transit vans. Click here to see our Interior Installation Services or click here to see our Exterior Installation Services.
How does the design process work to build a rig that fits our unique needs?
Does TOURIG have set floorplan options or can I design my own layout?
Do you offer financing?
Yes, we offer financing. Please call us at (303) 710-2914 for more information.
Do you accept returns for purchases on your Shop website?
Most definitely! If you’re not fully satisfied with something you’ve purchased from us we’re happy to offer a return or exchange. See here for more info on our Return Policy.
Do you charge shipping for online orders?
We offer the lowest shipping rates we can get on all orders placed on our website. For more information click here.
What is your warranty policy?
TOURIG has a 3-year limited Rock Solid Guarantee.
Do you offer financing?
How long has TOURIG been in business?
TOURIG came to fruition in the fall of 2015. We started as a two man operation in a small garage in Nederland, CO and have grown to a 20+ person operation in Golden, CO.
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Custom Camper Vans
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Pre-Owned Camper Vans
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