FAQ.
Frequently asked questions.
General Questions
TOURIG specializes in custom builds for Mercedes Sprinter and Ford Transit vans. We also provide service for Mercedes Benz Sprinters, Ford Transits, Ram ProMasters, Ford E-Series, Class C RV's, truck campers, and more.
A TOURIG vehicle (vehicle and build) generally starts at $149,000. Price will depend on the vehicle you want and the features that you choose.
We are a licensed automobile dealer and are happy to help you purchase a van. We often have several chassis on lot to choose from.
Our lead time varies, generally we are booking 6+ months in advance. Please email sales@mytourig.com for current lead times.
Schedule an Initial Consultation. An Initial Consultation is a 30-45 minute conversation, either in house or over the phone to discuss your wants, needs and desires. We can cover general rough pricing and estimated timeline of your build at this time.
Once you’ve decided to move forward, a $10,000 deposit secures the next available slot on our build calendar. You’ll then be introduced to your Design Consultant, who you’ll work with throughout the design process of your rig.
Please note: Security deposits are fully refundable for the first 30 days after payment is received. After 30 days, the deposit is 50% refundable.
A full conversion requires 4-8 weeks depending on the details of your project. This timeline includes prep, production, testing, photo/video and delivery.
Since the integrity, quality and application of customer-supplied parts cannot be guaranteed, they cannot be included in the build. Nonetheless, TOURIG is always interested in learning about new items and encourages you to bring your ideas to your design consultation as a point of reference.
If you are looking for some upgrades or additional work to be done to your van and you have parts you would like to use, we’d love to help you out. Click here to see our Interior Installation Services, or click here to see our Exterior Installation Services.
Once your deposit is received you will be introduced to your in-house account manager. Together you will schedule your design consultation to discuss your buildout and receive a price estimate. Once the design has been finalized and you have signed off on the initial estimate, you’ll receive a targeted date for your van to start the build process. In the months leading up to your scheduled start date, you will work with your account manager to answer any questions and make any necessary changes and updates. Note, changes made once final design is agreed upon may result in a longer build timeline.
Yes, we do offer non-custom, proven floor plans that provide a more streamlined process and generally more cost-effective product. We are also a high-performance custom vehicle shop, we will work with you to design your vehicle in order to maximize cargo transportation, seating and sleeping efficiency for as many people as needed and include the necessary features for your desired level of comfort. Your input and design ideas are always encouraged. Based on our experience and expertise, recommendations will be given. In-house experts have years of experience building custom vehicles day after day so they are a fantastic resource!
Most definitely! If you’re not fully satisfied with something you’ve purchased from us we’re happy to offer a return or exchange. See here for more info on our Return Policy.
We offer the lowest shipping rates we can get on all orders placed on our website. For more information click here.
Warranty
Each product we produce or install (excluding the base vehicle, which carries its own manufacturer's warranty) is covered against manufacturing defects as follows:
- Products produced between 1/1/2016 and 12/31/2023 carry a 3-year limited warranty.
- Products produced on or after 1/1/2024 carry a 5-year limited warranty.
This warranty begins on the date the product is delivered to the original customer.
Financing
Yes, TOURIG does offer finance options available. Please contact sales@mytourig.com for the latest rates, offers, etc.
Company
TOURIG came to fruition in the fall of 2015. We started as a two man operation in a small garage in Nederland, CO and have grown to a an experienced, well diversified operation in Golden, CO.
Your next adventure starts with TOURIG.
Build Your Dream Van
Design your ultimate camper van with TOURIG’s custom van conversion process: designed for adventure, built to last.