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"Service A and B are the lifeblood of your Sprinter van."
—David Kiser, TOURIG Mercedes-Benz Certified Service Technician
The Mercedes-Benz Sprinter maintenance schedule includes Service A and Service B maintenance. Other Mercedes vehicles have similar maintenance schedules, but the requirements for the Sprinter van are a little different from that of other Mercedes-Benz vehicles.
The Differences Between Service A and Service B
In general, Service A is an Oil Service Plus package, and it focuses on servicing your van's motor oil and associated components. Service B includes everything that's done in a Service A inspection, plus an array of fluid checks, tire checks, brake inspection, dust filter replacements, and sealant checks.
The Importance of Service Tailored for Off-Road Travel
We know how much fun it is traveling off-road and off-grid, and we also know that this type of mileage accrues different wear on your rig than your standard highway miles. At TOURIG, we offer an Off-Road A and B Service that specifically addresses the inspections and service that off-road travel needs. Most dealerships and service centers don't consider the maintenance that off-road vehicles require, which is why it's so important to service your rig with professionals who understand the type of service work you and your rig need.
Service A for Off-Road Rigs Includes:
- Mercedes-Benz Synthetic Motor Oil Replacement
- Oil Filter Replacement
- Corrosion, accident, and paint damage check
- Brake test
- Seat belt inspection
- Integrity test and condition check for core components and assemblies
- Hydraulic brake system fluid check and correction
- DEF Reservoir fluid check and correction
- Poly-V belt and fuel filter inspection
- Tire pressure check and correction
- Reset of the maintenance computer
- Replacement wipers
- Compensating ring (M642)
- Reset Service Indicator
- Set tire pressure
- Reset TPMS monitor
Service B for Off-Road Rigs Includes:
All services included in Service A, plus...
- Lubrication of the trailer hitch and rear door
- Inspection of indicators, headlamps, exterior lighting
- Engine cooling system fluid check and correction
- Power steering system fluid check and correction
- Auxiliary battery fluid check and correction
- Windshield washer system fluid check and correction
- Replacement of wipers
- Replacement of dust filters
- Test of the trailer hitch and sliding door
- Check and renew tire sealant as needed
- Inspection of brake pads, linings, and discs
- Inspection of parking brakes
- Replace engine air filter
- Fuel filter
- Reset service indicator
- Set tire pressure
- Reset TPMS monitor
- Stahlbus® oil drain valve (when necessary)
When to Schedule Your A / B Maintenance
In general, Mercedes-Benz recommends scheduling Sprinter van maintenance at least every 20,000 miles. Here's a breakdown of what's recommended:
- Service A: After one year or 10,000 miles (whichever comes first), then every 2 years or 20,000 miles thereafter.
- Service B: After 2 years or 20,000 miles (whichever comes first), then every 20,000 miles or 2 years thereafter.
To make services easier to remember, a Master Certified Technician will reset the maintenance calculator on your service due date display so that you always know when your next service will be.
Chart of Recommended A/B Maintenance Schedule and Timeline from Mercedes-Benz
Similar to all other maintenance work, it's important to take your Sprinter van in for Service A and Service B maintenance to ensure your rig drives and performs optimally. Missing these routine maintenance services can impact how your vehicle performs, and can lead to more expensive repairs and damage down the road. Stay on top of your service work to keep your van running longer.
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