What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

“Service A and B are the lifeblood of your Sprinter van”.
-David Kiser, TOURIG Mercedes-Benz Certified Service Technician

The Mercedes-Benz Sprinter maintenance schedule includes Service A and Service B maintenance. Other Mercedes vehicles have similar maintenance schedules, but the requirements for the Sprinter van are a little different from that of other Mercedes-Benz vehicles.

The Differences Between Service A and Service B

In general, Service A is an Oil Service Plus package, and it focuses on servicing your van’s motor oil and associated components. Service B includes everything that’s done in a Service A inspection, plus an array of fluid checks, tire checks, brake inspection, dust filter replacements and sealant checks.

The Importance of Service Tailored for Off Road Travel 

We know how much fun it is traveling off road and off grid, and we also know that this type of mileage accrues different wear on your rig than your standard highway miles does. At TOURIG, we offer an Off Road A and B Service that specifically addresses the inspections and service that off road travel needs. Most dealerships and service centers don’t consider the maintenance that off road vehicles require, which is why it’s so important to service your rig with professionals that understand the type of service work you and your rig need. See below for a breakdown of what each of the two service intervals entail.

When to Schedule Your A / B Maintenance

In general, Mercedes-Benz recommends scheduling Sprinter van maintenance at least every 20,000 miles. Here’s a breakdown of what’s recommended. You’ll want to schedule your first Service A after one year or 10,000 miles (whichever comes first), and every 2 years or 20,000 miles thereafter. Your first Service B should be scheduled after 2 years or 20,000 miles (whichever comes first), and every 20,000 miles or 2 years going forward. To make services easier to remember, a Master Certified Technician will reset the maintenance calculator on your service due date display so that you always know when your next service will be. See the chart below for a visual diagram of the recommended servicing intervals. See more information from Mercedes-Benz here.

Chart of Recommended A/B Maintenance Schedule and Timeline from Mercedes-Benz

Similar to all other maintenance work, it’s important to take your Sprinter van in for Service A and Service B maintenance to ensure your rig drives and performs optimally. Missing these routine maintenance services can impact how your vehicle performs, and can lead to more expensive repairs and damage down the road. Stay on top of your service work to keep your van running longer.