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What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

 

Sprinter van dashboard with Service A reminder

“Service A and B are the lifeblood of your Sprinter van”.
-David Kiser, TOURIG Mercedes-Benz Certified Service Technician

The Mercedes-Benz Sprinter maintenance schedule includes Service A and Service B maintenance. Other Mercedes vehicles have similar maintenance schedules, but the requirements for the Sprinter van are a little different from that of other Mercedes-Benz vehicles.

 

The Differences Between Service A and Service B

In general, Service A is an Oil Service Plus package, and it focuses on servicing your van’s motor oil and associated components. Service B includes everything that’s done in a Service A inspection, plus an array of fluid checks, tire checks, brake inspection, dust filter replacements and sealant checks.

The Importance of Service Tailored for Off Road Travel 

We know how much fun it is traveling off road and off grid, and we also know that this type of mileage accrues different wear on your rig than your standard highway miles does. At TOURIG, we offer an Off Road A and B Service that specifically addresses the inspections and service that off road travel needs. Most dealerships and service centers don’t consider the maintenance that off road vehicles require, which is why it’s so important to service your rig with professionals that understand the type of service work you and your rig need. See below for a breakdown of what each of the two service intervals entail.

 

When to Schedule Your A / B Maintenance

In general, Mercedes-Benz recommends scheduling Sprinter van maintenance at least every 20,000 miles. Here’s a breakdown of what’s recommended. You’ll want to schedule your first Service A after one year or 10,000 miles (whichever comes first), and every 2 years or 20,000 miles thereafter. Your first Service B should be scheduled after 2 years or 20,000 miles (whichever comes first), and every 20,000 miles or 2 years going forward. To make services easier to remember, a Master Certified Technician will reset the maintenance calculator on your service due date display so that you always know when your next service will be. See the chart below for a visual diagram of the recommended servicing intervals. See more information from Mercedes-Benz here.

Mercedes-Benz Schedule A and Service B Schedule
Chart of Recommended A/B Maintenance Schedule and Timeline from Mercedes-Benz

Similar to all other maintenance work, it’s important to take your Sprinter van in for Service A and Service B maintenance to ensure your rig drives and performs optimally. Missing these routine maintenance services can impact how your vehicle performs, and can lead to more expensive repairs and damage down the road. Stay on top of your service work to keep your van running longer. 

Don’t Wait, Schedule Your Service Now

Learn More About Van Maintenance

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Winterizing Your Water System

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

Whether you plan on storing your rig for the winter season or using it year round, it’s important to “winterize” your van, or prepare it for colder temperatures that can cause damage to your vehicle’s systems.

Why Wheel Alignment is So Important for Sprinter and Transit Vans

Why Wheel Alignment is So Important for Sprinter and Transit Vans

Why Wheel Alignment is So Important for Sprinter and Transit Vans

 

It’s important to keep your wheels aligned because it can impact how smooth, safe and efficient your campervan drives. In this article we’ll explain how wheel alignment influences the way your van responds to steering, handling, tire wear, fuel efficiency and more. 

Sprinter van alignment at TOURIG Recreation Group

 What is a Wheel Alignment?

There are a few routine services that are very important in order to keep your Sprinter or Transit van running smoothly and efficiently and proper wheel alignment is one of them. Before describing what a wheel alignment is, it’s important to know a little bit about your vehicle’s anatomy. Your wheels and tires are connected to the rest of the vehicle via the suspension system. Therefore, the suspension system allows all four tires to move in the same direction and rotate at the same time.

A wheel alignment is a series of technical and precise adjustments of suspension system components. Adjusting these will reset the angles of your tires and your suspension system back to the manufacturer’s recommended settings. Likewise, an alignment machine is used to measure the position of each wheel and the adjustments needed to get the wheels aligned back to the vehicle manufacturer’s recommended measurements.

 

Why is Alignment Important for Sprinter and Transit Vans?

Wheel alignment influences the way your van responds to steering, handling, tire wear, and fuel efficiency. For instance, driving with properly aligned tires reduces wear on the steering column and the suspension. Bad alignment, on the other hand, can cause shaking and compromised handling. Secondly, when all tires have equal and even contact with the road, they wear more evenly and last longer. This, in turn, means you won’t have to replace your tires as frequently. Less frequent tire replacements save you money over time. In addition, having your tires and wheels properly aligned will save you money on gas. Simply put, when your wheels are out of alignment, they’re not working together optimally. When this happens, your engine has to work harder. Simply put, when your engine has to work harder, it needs to use more fuel to work. This can reduce fuel efficiency by up to 10%!

Common Signs that Your Van Needs to be Realigned

There are lots of factors that can cause your alignment to change. For example, any time you hit a pothole, a curb, go off-roading, or even just travel down a bumpy road, your tires and your suspension are taking the brunt of the impact. This repeated impact will cause your alignment to shift, which can alter your van’s handling, steering, tire wear and fuel efficiency. Because of this, Sprinter and Transit vans that are frequently used off-roading  should be realigned frequently to avoid these issues related to misalignment. If you experience any of the following, it is likely a sign that your van needs to be aligned.

Uneven Tire Wear

Now that we’ve talked about what an alignment entails, this should make a lot of sense. If the treads on any of your tires are uneven, this is a clear sign that your alignment is off.

Unnatural Pulling

If you are driving and your rig is pulling to the left or the right without you turning the wheel, your alignment likely needs to be realigned.

Steering Wheel Vibration

Similarly, if your steering wheel shakes when you are driving, this is also a sign that you need your wheels realigned.

 

 How Often Do I Need This Done?

In general, both the Sprinter and Transit van are recommended to have a wheel alignment every 6 months or 5,000-10,000 miles. However, if you are driving off-road frequently, or hit a curb or lots of potholes, or have been in a minor accident, this can cause your alignment to need to be adjusted sooner.

It’s important to get your van aligned at a reputable shop or dealership. If you want to take your van to a trustworthy, professional shop and avoid paying dealership prices, schedule a service at TOURIG Recreation Group in Golden, Colorado. A proper tire alignment is a very technical job that is best done by an alignment technician with the proper equipment. At TRG, we use the newest alignment technology and trained technicians to measure the angles of the toe, camber and caster and adjust them as needed. Furthermore, TRG’s alignment service comes with a complimentary tire pressure and tire condition check. If you cannot bring your van to TRG, we suggest asking an auto body shop what equipment they use and how long the alignment will take. Some shops use “quick” alignment check machines, which is not as thorough or involved a service, and something to be aware of.

Don’t Wait, Schedule Your Service Now

Learn More About Van Maintenance

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Winterizing Your Water System

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

Whether you plan on storing your rig for the winter season or using it year round, it’s important to “winterize” your van, or prepare it for colder temperatures that can cause damage to your vehicle’s systems.

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

Winterizing Your Sprinter or Transit Campervan

 

We get a lot of people asking us if there’s anything they need to do differently with their van in the winter and the answer is yes- there most definitely are! Our van experts at TOURIG have shared some important tips and useful information to help you take care of your van properly through the winter.

Whether you plan on storing your rig for the winter season or using it year round, it’s important to “winterize” your van, or prepare it for colder temperatures that can cause damage to your vehicle’s systems. As the temperature starts to drop in the Fall, it’s time to think about preparing your van for the winter season. Read on to learn when and how you need to winterize your van and then follow the steps below and in just a few hours you can properly prepare your Sprinter or Transit van for winter. 

When do I need to winterize my van?

The time to winterize your vehicle will depend on where you live. Any time the temperature drops below 40 degrees fahrenheit your fittings (faucet, shower sprayer, water filters, well water strainers, water pump prefilter, water pump and other ends of the lines can freeze). In many regions like here in Colorado, it’s safe to say that you should winterize your van from Labor Day to Memorial Day. (The last thing you want is to leave it sitting for a week and come home to find out the weather’s dropped and freezing occurred).

Why do I need to winterize my van?

The most important reason to winterize your van is to prevent any parts and components from freezing. This can cause broken lines, loose fittings/connections, filters and other damage to the water system in your van.

Watch the video below to learn all the steps to take to winterize your Sprinter or Transit van.

STEPS TO WINTERIZE YOUR VAN

 

▢ Step 1: Drain Your Water Tank

Step 1 Drain Your Tank

The first step of the process to blowing out the system is to drain your water tank. Open up the valve underneath the tank and let gravity drain the water out of your tank. Depending on how much water is in your tank, this could take up to 30 minutes (if your tank is full).

Step 2: Close the Tank Valve

Step 2 Close the Tank Valve

The next thing you want to do is close the tank valve and before you try to pump the system out or blow out the system you have to make sure only one valve is open at a time.

Step 3: Empty the Water Pump

Step 3 Empty the Water Pump

The next thing you’re going to do is run the water pump dry. Open up a faucet, turn on the water pump, and pump the water system until it’s spitting air.

Step 4: Remove the Water Filter

Step 4 Remove the Water Filter

Once you’re done with that, you’re going to remove the water filter that TOURIG puts in your van and replace it with the white replacement hose that bypasses the filter.

Tip: Water filters are also best to replace in the Fall. If you take out the water filter you have to leave it submerged in water or else it will grow mold (which you can’t see). So the best thing to do is just remove it at the end of the season and replace it in the Spring.

Step 5: Drain the Water Strainer

Step 5 Drain the Water Strainer

After you’ve emptied the water pump you’re going to drain and empty the raw water strainer on the inside of your water pump (this will definitely freeze if that traps water so you want to get that emptied out).

Step 6: Set Compressor to 50 PSI

Step 6 Set Compressor to 55 PSI

Now you’re going to set up and put a compressor line onto the Schrader valve. 50 PSI is what’s recommended for maximum pressure for blowing out the system. You can actually even blow out the system with a bike pump. Just remember: keep a low pressure so you don’t damage any of the fittings.

 

Step 7: Open Valves (x2)

Step 7 Open Valves

You want to do the hot and cold side of each one of the faucets or shower fittings or toilet. By doing that you want to do one part at a time so let’s say the sink, faucet, hot water cold water, rear of the van, hot water, cold water, shower toilet then repeat that step twice so you go through every step two times. So it’ll start out with water coming out, then turn to a mist, then finally fine mist. When you’re done with that process leave the valves from the tank open.

Step 8: Open AquaHot Valve

Step 6 Set Compressor to 10 PSI

There’s a valve on the AquaHot that you want to leave open during winter storage so that no water gets trapped in your AquaHot hydronic heating system.

▢ Step 9: Leave All Faucets Open

Step 9 Leave all Faucets Open

You want to leave all faucets open (including drain valves) so that there’s room for water to expand.

Step 10: Empty All Hoses and Toilet

Step 10 Empty All Hoses and Toilet

Finally, you want to make sure you empty any hoses for sprayout- get the water out of those. Get water out of any portable or cassette toilets. And empty any gray water tanks. You can add marine antifreeze to any gray water tank because that’s underneath the van or in your cassette toilet.

That’s the process of blowing out your water system to winterize your Sprinter or Transit van. 

As a reminder, if you’re planning on storing your van for the winter, it’s important to blow it out before it’s stored for the winter. If you do plan on using your van throughout the winter, it’s important to blow it out every time after it’s used. Keep this checklist on hand so you can easily run through all the proper steps to winterize your vehicle, whether you intend on winterizing it once and then storing it for the season or winterizing it for use throughout the colder months.

What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

Learn about Service A and Service B maintenance for Sprinter vans, why you need to stay up to date on it, & when to schedule appointments.

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Winterizing Your Water System

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

Whether you plan on storing your rig for the winter season or using it year round, it’s important to “winterize” your van, or prepare it for colder temperatures that can cause damage to your vehicle’s systems.

Big Head Todd and the Monsters Interview: the Colorado based band and their new TOURIG Sprinter van

Big Head Todd and the Monsters Interview: the Colorado based band and their new TOURIG Sprinter van

Big Head Todd and the Monsters Interview: the Colorado based band and their new TOURIG Sprinter van

We recently finished a fully custom Sprinter van conversion for Big Head Todd and the Monsters. For those of you who aren’t familiar, BHTM is a Colorado based rock band that’s been going strong writing songs, producing records, and touring since the mid 1980’s. The band features Rob Squires on bass, Todd Mohr on guitar and vocals, Jeremy Lawton on keyboard and Brian Nevin on drums. 

After we finished their TOURIG van conversion, we sat down with Squires to learn more about the band, life on the road (past and present), their new rig, and where you can find them touring in their new van. 

Big Head Todd and the Monsters new Sprinter van built by TOURIG

Big Head Todd and the Monsters’ new touring van, built by TOURIG

You’ve been around performing and recording music for a while now and have made it pretty big. Tell me a little more about how the band got started? 

We were friends in high school and had a high school band but after high school we broke up and went our separate ways and then in ‘86 we were all up at CU and that’s when we started this band. We got acquainted again and this is now our 35th year. Pretty crazy!…

Do you remember the first show in Boulder you played together? 

We started just kinda playing house parties. Probably the first one was a party in our basement that we threw. We played in a lot of people’s basements and living rooms and then kinda worked our way into fraternity houses and frat parties and I think our first real gig at a bar was at JJ McCabe’s in Boulder and we just kept playing ever since. 

Did you know right away that you wanted to play professionally?

We were playing because we liked to play music together and fortunately people like music and so they were like “Hey, you got a band? Come over and play at our house!” We started playing because it was something fun to do- it wasn’t “hey let’s make a career and do this professionally”. 

How many albums have you now released? 

I lose track, but I think we’ve put out 11 studio records and a bunch of live records as well. 

Big Head Todd and the Monsters original tour van

BHTM on tour

When did you start going on tour? 

We played around Boulder the first year or year in a half. Our first road trip was around ‘87 or ‘88 and just bought an old ‘77 Plymouth van that was all beat up and that was our first touring vehicle.

We basically ran it into the ground. We rebuilt the motor once and finally (it) quit, and ironically our sound man had an identical van to that one so we started using his until we ran it into the ground.

Late ‘80’s, early 90’s we got a Ford van and ran that into the ground, too. So we went through three vans in about six years in those early days before we signed a record deal and started touring in a tour bus. 

I read that you guys clocked about 400,000 miles on tour, right? 

Yea, we went through a lot of miles, for sure!

Big Head Todd and the Monsters original tour van

Colonel Mustard, Big Head Todd and the Monsters original touring van

Which van was dubbed ‘The Colonel’?

The Colonel was the very first one. It was a mustard yellow color, so we called it ‘Colonel Mustard’.

Would you sleep in your van?

Well, in the early days you’d sleep wherever you can! We would crash on peoples floors, on couches, sometimes in the van…in the early days you’re on a low budget and pretty much just do what you need to to be able to get out and play music. It wasn’t glamorous, that’s for sure!

BHTM van life on tour in 1987

Looking back on the early days of touring and road trips

Do you guys have a tour coming up soon? 

We’re pretty much always on tour…you know this last year was very odd (obviously with COVID) so we haven’t really played. I think we only did one show last year after our winter tour but we basically haven’t played much in the last year. We’re hoping that as soon as they let people gather again we’ll be able to get back out there. We pretty much tour every winter and then do a bunch of dates in the summer as well.

Are your tours mostly around the Rockies or national?

We mainly tour all over the US.

It’s pretty exciting that you have a new TOURIG to take on your next tour. How did you hear about TOURIG? 

With the COVID shutdown we needed to cut our overhead a bit and we’ve spent so much money renting tour buses over the years we just assessed our business plan and that’s one of the major expenses of touring- transportation.

I have a niece, and her fiance built a custom van and it came out super nice and that got me thinking maybe we should scale back and buy a van and have it built how we want it so we’re ready to get back on the road and start touring as soon as COVID restrictions are lifted.

So the idea came from my niece and I just started doing a bunch of research as far as what sort of vehicle would best suit our needs and I ended up going with the Mercedes 3500 dually mainly because it has the most towing capacity. And then from there the dealer actually recommended several different buildout companies including TOURIG so I talked to a few of them and felt like the best fit was TOURIG.

The process was really great. Obviously they [TOURIG] meet with you and go through what your needs are and we basically customized it from the ground up based on what functions we needed out of it. It was a really cool process.

Unfortunately they do such great work that they’re super busy (laughs) so it took us quite a while to get it in and get it worked on. But that actually wasn’t so much of a problem for us because of being shut down because of COVID, so we didn’t really have touring to do anyway.

They did a fantastic job. I can’t imagine it having come out any better. So we’re really excited about it and looking forward to getting out and using it!

Front interior view of BHTM's van
Rear view of BHTM's Sprinter van buildout
BHTM Sleeping Quarters
BHTM van bunk region

Buildout photos of the band’s new tourig rig, customized by TOURIG

So tell me a little bit about your TOURIG setup and how you decided on the layout you went with?

We designed it after we’d been traveling around in a tour bus for 30 years and [we] did about six years in a van before that.

Ours was designed basically as a small tour bus; we built a bunk region which is similar to what you have in a Privo bus- and a microwave, and a refrigerator, shore power. Basically it’ll provide us the same thing as a tour bus does – just on a smaller scale.

The nice thing for us is we scaled back crew wise and obviously nobody needs a CDL (commercial driver’s license) to drive a van. As opposed to if you buy a bus, then you’ve got to find someone who can drive a vehicle that big.

In the early days it was kinda fun because we’d drive during the daytime and you’d get to see a lot of the country and it felt more like a road trip whereas the last thirty years in a bus we usually drive at night and were sleeping as somebody else was driving. There are advantages to that as well, but you don’t get to see the country and you don’t really get the sense of being on the road as much.

I think we all had a bit of nostalgia for those early days from that perspective. So we’re kind of looking forward to having it feel a little more like a road trip versus a business trip.

I was going to ask you one of the things you’re most excited about the new rig, but it sounds like you might have just answered it- talking about the fun of road tripping back in the day. Is there anything else you’re excited about? 

Well, there’s that but there’s also having it be our own! Having it be our own space is huge whereas in a tour bus it’s kinda like being in a hotel room- there are different people in it all the time, you’re not sure how clean it is…When you have your own it feels good because it’s yours- it feels like your own home. That has a good psychological element to it. 

Do you think you’ll take the van out on other road trips or strictly as your touring rig? 

We’ll use it primarily for being on tour but I can see people taking it on a camping trip here and there as well. You can be off the grid and plug into shore power so once again, it just gives you so much flexibility. I think it’s gunna be a really comfortable vehicle to travel in so it would definitely cover that aspect of going camping as well. 

Would you recommend TOURIG to others? 

Absolutely. Like I said they were totally professional and their finishing details on the inside…it’s perfect. Everybody was super nice to work with and professional. I’d give them five stars for sure!

If people want to learn more about Big Head Todd and the Monsters and where they can find you guys on tour, where should they go? 

Bigheadtodd.com is our website and it has all our information and links to social media pages. 

What You Need to Know About Service A and Service B Maintenance for Sprinter Vans

Learn about Service A and Service B maintenance for Sprinter vans, why you need to stay up to date on it, & when to schedule appointments.

Why Wheel Alignment is So Important for Sprinter and Transit Vans

Why is wheel alignment important? In this article, one of our highly trained technicians talks about why your Transit or Sprinter van wheel alignment and wheel balance is so important to keep your van running smoothly and safely.

Why is the Trooper layout TOURIG’s most popular family van?

Find out why TOURIG’s “Trooper” Mercedes Benz Sprinter Van Conversion is so Popular Among Families on the Road

TOURIG Sprinter van 170 with pop top

144 vs 170 Wheelbase: Which is Best for You

Learn about the difference in drivability, functionality, size and all the important things to consider when choosing a Sprinter van size.

Winterizing Your Water System

WINTERIZING YOUR SPRINTER OR TRANSIT VAN

Whether you plan on storing your rig for the winter season or using it year round, it’s important to “winterize” your van, or prepare it for colder temperatures that can cause damage to your vehicle’s systems.

TOURIG BADASSADOR DEAUN SCHOVAJSA SHARES HIGHLIGHTS FROM HIS CUSTOM SPRINTER VAN ADVENTURES

TOURIG BADASSADOR DEAUN SCHOVAJSA SHARES HIGHLIGHTS FROM HIS CUSTOM SPRINTER VAN ADVENTURES

We caught up with TOURIG badassador Deaun Schovajsa of Arvada, Colorado to see what adventures he’s taken his van on.

 

What kind of adventures do you take your TOURIG on?

We use our TOURIG for rock climbing adventures all over North America.  Our off-road rig allows us to get close to hard to reach areas and often we can stay for days right there and approach the crags with a short hike.

We also use our TOURIG to visit family and friends all over the US.  We can visit and stay in our van, making the visits less intrusive on our hosts.

 

Deaun and friends camping and climbing near Shelf Road in Colorado.

Have you always been interested in off-roading and camping?

My wife Renee and I both grew up camping as kids. We love being outdoors and have raised our kids with the same passion.  During our careers, we both worked 50+ hour weeks and still managed to camp more than 30 nights a year with our young family.

 

What made you choose TOURIG for your van buildout?

We chose TOURIG as our van builder for three primary reasons.  First, Eric Miller (Co CEO of TOURIG), has been a fellow climbing and camping friend of mine for over 20 years.  I saw Eric’s original van build and loved the idea of a single vehicle that could be customized to contain each owner’s preferences for comforts and systems.

Second, when we met with the TOURIG team and walked through some of the vans they were building, we recognized the superiority of the power and water systems that they had designed.  Running simple, powerful systems that allowed long blocks of time off-grid was one of my top priorities in finding a vehicle. I looked at several other companies extensively before we visited and ultimately went with TOURIG.

Finally, we liked that TOURIG works hard to manufacture high quality vans that in a way that is environmentally friendly.  The workmanship is amazing and they strive to do it with an ever smaller footprint.

What is the best place you’ve ever parked TOURIG and why?

This one is easy. The best place we spent time in the van was on the property where our daughter and (now) son-in-law were married this past summer (during the Covid pandemic).  The wedding was kind of a 3 day event and we camped, shared meals with the kids, showered and dressed formally for the wedding and the party that followed. It was an event we might have missed if we hadn’t had a place to stay and socially distance as needed.

Deaun shows us how easy it is to set up camp anywhere with the whole family. 

 

What is the best feature of your TOURIG?

It is hard to name a single best feature…but, I would have to say that the electrical system is probably my favorite.  Our system has a large solar panel, 2 big batteries and a powerful inverter. The system runs all of our lights, induction cooktop and the large marine grade fridge/freezer that we have and it does so for days and days.  I never worry about running short on electrical power in this rig.

 

Where can people follow your adventures?

We don’t do any social media or have an online presence. You’ll have to come over and say hi when you see us camping at our favorite climbing areas.

 

Any advice for people out there considering getting a TOURIG?

If you are considering a TOURIG (or another van builder), look at the quality of the product, the innovation, and the passion of the brand. TOURIG is a premiere van builder and it shows in everything that they do.

Enjoying a nice meal after a day of climbing with their TOURIG Sprinter van, Renegade.